Welcome to CaseWare Support
All registered client users can use this secure support area 24 hours a day, seven days a week for further information on CaseWare software products, latest downloads and much more.
You will need a username and password to access the Knowledgebase. If you do not have one, please use the form at the bottom of this page to request them.
CaseWare Support Hours - Christmas/New Year 2014-2015
Please click here for details of support hours during the festive period.
CaseWare and the New GAAP Standards - FRS 101 & 102
CaseWare's development project for the new GAAP standards is well underway and clients can be confident the updated solution will be in place for the deadline.
Latest information of FRS & SORP in CaseWare Accounts Production Click Here
Alternatively, if you would like to talk to your Account Manager regarding the changes and how they will affect you, please call us on +44 (0)1622 355200.
CaseWare Working Papers compatibility with Windows 8
We can confirm that CaseWare Working Papers and CaseWare Connector are certified for use with Windows 8 and are fully compatible. If you have any questions, please do not hesitate to contact the Support Team.
Accounts3 (ep3.09.04) 18 November 2014
Audit3 and Mercia Checklist (epA3.09.03) 15 September 2014
Corporation Tax (epCT3.09.02) 15 September 2014
HAT Audit (epH3.07.01) March 2013
Pension Accounts (epP3.08.01) 3rd February 2014
SuperUsers click here to download. (Please ensure that you are signed in before clicking this link).
Use the knowledgebase for access to a complete library of technical content including explanations of how to deal with specific accounting disclosures; updates on statutory changes that apply to the software and notification of core application upgrades.
How to Register for the Knowledgebase
All users need to be registered for free access to the Knowledgebase. If you don't already have a username and password, please click here to request access. If you do not receive a confirmation email within two days, please check your junk folder before trying to request access again.
Need additional help?
Call our Support Team on +44(0)1622 355250 or