Enhancing performance and extending core capabilities of
accountants, auditors and financial managers in over 130 countries.
accountants, auditors and financial managers in over 130 countries.
UK TelephoneSales: 01580 213700
Support: 01580 213800
Support
Knowledge base
The CaseWare on-line Knowledge Base is available 24 hours a day, 7 days a week, to all our registered clients. You have access to all downloads and a whole suite of technical content, including explanations of how to deal with specific accounting disclosures, updates on statutory changes that apply to the software and notification of core application upgrades.
Click here to go to the Knowledge Base.
Latest downloads and epacks
| Accounts3 | ep3.04.06 | July 2010 | Audit | epA3.04.07 | July 2010 | Pension | epP3.04.02 | July 2010 | Hat Audit | epH3.04.02 | December 2009 | CaseWare v162 patch | May 2009 |
Click here to go to the Download page.
IT Administrators' Forum
The CaseWare on-line Forum, like the Knowledge Base, is available to all registered clients 24 hours a day, 7 days a week.
Use the forum to make enquiries and share your solutions with other CaseWare administrators.
The purpose of this forum is to assist IT administrators with technical matters arising in the deployment and maintenance of CaseWare.
Use the forum to make enquiries and share your solutions with other CaseWare administrators.
The purpose of this forum is to assist IT administrators with technical matters arising in the deployment and maintenance of CaseWare.
Click here to go to the Forum.
GoToAssist
With GoToAssist we can quickly set up a secure remote connection that allows our technician to view the client's screen and deal with your support call quickly and efficiently.
Click here to start a GoToAssist support session, when instructed by a CaseWare support technician.
Secure file transfer
This feature is provided as part of our Support service to allow the secure upload and download of large CaseWare files.
Please use this service where your files are too large for attaching to emails, or where you consider the security of email to be insufficient.
Click here to go to the login page