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Georgie Walker Education & Media Manager

I joined CaseWare in 2007 after a number of years working as a Product Trainer in the Accounts Software industry. I head up the Education & Media Team, in addition to managing client implementation and training sessions.

"Working at CaseWare has given me the opportunity to experience the successful growth of the company alongside a professional, enthusiastic and collaborative team. CaseWare provides the perfect environment to learn, be creative and grow your career further."

How has your career changed since you first started working at CaseWare?
The role has changed a lot!  When I joined CaseWare my role as a Training Consultant kept me very busy delivering live client training and running implementations. In the first couple of years I also assisted in delivering Technical support for clients which was really beneficial in learning the product and our end users requirements. 10 years ago I became the Training Manager and the team and I spent a lot of time on the road delivering live client training and implementations.  

In recent years we have seen an increase in requests for training to move away from traditional classroom sessions and shift towards digital learning and the virtual classroom.  We responded by increasing our range of e-courses, and developing Quickvid tutorials and a comprehensive webinar series.  In addition to increasing content we analysed the Training team structure, and as a result, renamed the team the Education & Media Team to support and reflect the variation of training services that we deliver.

georgie-walker

What do you enjoy about working for CaseWare? 
I work with a fantastic team of people who are hardworking and passionate about the jobs that we do and we all find it really rewarding to assist clients and plan and implement training.  I really enjoy training new members of the team and enabling them to expand their skills in delivering webinars, delivering training and creating educational content.
Working in the Education & Media team gives us lots of opportunity to be creative and to learn new skills and no two days are the same. 
Working at CaseWare has given me the opportunity to experience the successful growth of the company alongside a professional, enthusiastic and collaborative team. CaseWare provides the perfect environment to learn, be creative and grow your career further. 

What does a typical day at work look like for you?
My role is extremely varied and I don’t really have “typical days”, however I do meet with the team on a daily basis to monitor the progress of client implementations and the various projects that the team are working on. 
As Education & Media Manager I attend a lot of product and project meetings to ensure that our material is going to be ready in-line with product releases to ensure our clients have all 
the relevant resources they need. As well as getting new material ready, we are constantly planning and reviewing existing educational content to make sure it meets the needs of our clients, and part of this is meeting with clients to discuss their requirements which I really enjoy. 
My team are responsible in scheduling training, including the planning and delivering of educational webinars so I support them with that when required.